Return & Refund Policy

Edited: 5/9/2025

At BlueSkyAI, we are committed to delivering high-quality AI consulting and strategy services that drive real business impact. If for any reason you’re not satisfied with the service provided, we want to make it right.

Service-Based Return Policy

Due to the nature of digital services, we do not offer returns in the traditional sense. However, we do offer the following resolution paths:

1. Project Satisfaction Guarantee

If you’re unsatisfied with the scope or quality of work delivered, please contact us within 7 business days of service completion. We’ll work with you to:

  • Clarify any misunderstandings,

  • Offer reasonable revisions where applicable,

  • Or issue a partial refund if deliverables did not meet agreed-upon expectations.

2. Cancellations

  • For project-based engagements, cancellations made prior to project kickoff may be eligible for a full or partial refund, minus any non-recoverable planning or setup costs.

  • For recurring or retainer services, we require a 14-day notice for cancellation. Prepaid but unused time may be prorated and refunded at our discretion.

3. Non-Refundable Services

  • Strategy sessions, audits, and advisory calls are non-refundable once delivered.

  • Custom-built AI tools, models, or integrations are also non-refundable once in development or delivered.

How to Request a Refund or Resolution

Please email us at verity@blueskyai.co with your project name, service details, and a brief explanation of the issue. We aim to respond to all inquiries within 2 business days.